Abstract: In this paper, we present the design, development, and testing of AI chatbots to support the help desk service provided by the Recruitment and Admissions Unit at Politecnico di Torino, a ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 ...

NRC awarded spots on the GLINDA 2.0 contract to ActioNet, CGI Federal, Deloitte, Gunnison Consulting Group, Leidos and TekSynap.

By year’s end, Hochul is expected to either approve, amend or veto bills on prison oversight, physician-assisted death and AI ...

It won't do journalism, at least not to start, but an online startup in Pierce County aims to fill the news void left by ...

AI-powered IT support startup Serval has raised $75 million in a Series B funding round led by Sequoia, achieving a $1 billion valuation just three months after its previous funding round, the company ...

Lawmakers aim to send the bill, which authorizes $8 billion more than the White House requested, to the president’s desk by ...

CHARLOTTE — A Charlotte nonprofit is offering free IT support courses to help close the tech skills divide among local workers. Mary Smith is a student of the course with Per Scholas North Carolina.

The Senate moved swiftly to approve legislation Tuesday forcing the Justice Department to release more information about the case it built against the late convicted sex offender Jeffrey Epstein — ...

"I'm all for it," he said in the Oval Office on Monday. President Donald Trump on Monday said he would sign a bill to compel the Justice Department to release all files relating sex offender Jeffrey ...